Mn88 Privacy Policy — Our Commitment to Data Protection

We collect various types of information when you create an account and use our services on mn88. Each piece of data is collected for a specific, legitimate reason, and collection is limited to the minimum required to provide our services.

When you visit the mn88 website or use the app, certain technical information is collected automatically. This includes your device type, operating system, browser version, and IP address. This data is used solely to maintain platform security and detect suspicious activity.

Mn88 uses collected data solely for specific, legitimate purposes. In every case, only the minimum necessary information is processed. Below, we clearly explain exactly how your data is used.

• Account Management: Your identity information is used to create, verify, and maintain your account. This data is essential to ensuring a secure login experience.
• Financial Transaction Processing: Financial information is used to process deposits and withdrawals accurately. Each payment is verified to ensure transaction security.
• Customer Support: Your account and transaction details are used to resolve issues quickly. Our support team only has access to the information necessary to assist you.
• Fraud Prevention: Technical data is analyzed to detect and prevent suspicious activity, keeping all user accounts secure.
• Promotions & Offers: Usage data is analyzed to offer bonuses and promotions relevant to your gaming preferences. You can unsubscribe from marketing emails at any time.
• Legal Obligations: Certain information may be retained and disclosed under legal orders from licensing authorities or law enforcement agencies.
• Platform Improvement: Anonymous analytics data is used to improve the gaming experience and platform performance.

The mn88 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: These cookies are essential for maintaining login sessions and keeping security features active. They cannot be disabled.
• Functional Cookies: These cookies are used to remember your language preference, game settings, and other personalization options.
• Analytics Cookies: Anonymous statistics are collected to understand how users interact with mn88. This data is used to improve the platform.

Mn88 never sells your personal data. In limited circumstances, certain information may be shared with specific third parties, and only the minimum necessary data is disclosed in each case.

• Payment Processors: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• KYC Verification Service: We work with licensed third-party providers for identity verification. They are bound by the same privacy standards.
• Legal Authorities: Information may be disclosed to the relevant authorities when required by court order or legal obligation. In such cases, mn88 will always endeavor to notify the user.
• Gaming Licensing Authority: Specific information is provided to authorities for license renewal and regulatory compliance.

Mn88 does not retain your data longer than necessary. Each type of information has a defined retention period.

• Account Information: Retained for the full duration the account is active, and for up to 5 years after closure.
• Transaction Records: Transaction records must be retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years from the date of verification. Securely deleted once the retention period expires.
• Gaming Logs: Retained for up to 1 year for security and dispute resolution purposes.
• Marketing Preferences: Removed immediately upon opt-out.

Mn88 believes every user should have full control over their own data. All of your rights are outlined below.

Mn88 strictly does not collect data from anyone under the age of 18. Our platform is operated exclusively for adults, and our position on this is unambiguous.

• Age is verified at registration, and users under 18 are not permitted to complete the sign-up process.
• Age is verified once more during the KYC process.
• If a minor is found to be using an account, the account will be immediately suspended and the associated data deleted.
• Parents or guardians can contact our support team to report any concerns regarding an account belonging to their child.

Mn88 uses industry-leading security technology to protect your data. Even if one security layer is compromised, the remaining layers continue to keep you protected.

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted. No third party can intercept or read data in transit.
• Two-Factor Authentication (2FA): An additional verification layer can be added when logging into your account.
• Encrypted Database: Stored data is kept in encrypted format. Direct database access is strictly limited.
• Regular Security Audits: Third-party security experts conduct regular audits of mn88's systems.
• Real-Time Monitoring: 24/7 system monitoring is in place to detect suspicious activity in real time.
• Access Control: mn88 staff are granted access only to the information required to perform their specific role.

The mn88 platform may have integrations with certain third-party game providers and services. There are some important points regarding our privacy policy you should be aware of in this context.

• Third-party game providers may have their own privacy policies. mn88 is not responsible for those policies.
• Payment gateway providers operate according to their own security standards. They are also licensed and regulated.
• Analytics tools use only anonymous, aggregated data. No personally identifiable information is shared with them.
• Mn88 works only with trusted and reputable third-party providers, and their privacy standards are reviewed on a regular basis.

Mn88 may update this privacy policy as needed. Changes may occur due to legal requirements, the introduction of new services, or technological developments.

• Advance notice will be sent to your registered email address for any significant changes.
• A notice will be posted on the website for minor changes.
• Continued use of mn88 after any changes are made will be considered acceptance of the updated policy.
• If you need a copy of a previous version of the policy, the support team can provide one.

For any questions, complaints, or rights requests regarding this Privacy Policy, please contact the mn88 support team. We are always ready to respond with full transparency.

• Live Chat: Instant support is available via the live chat feature on the mn88 website or app.
• Email: Email us at [email protected]. Including "Privacy Request" in the subject line will help us respond more quickly.
• Response Time: 24 hours for general inquiries, 7 business days for formal rights exercise requests.